Refund and Returns Policy

Return and Refund Policy for www.sprayman.in – Agriculture Machinery Store

Return Policy:

1. Product Delivery:

• Returns are accepted in the following scenarios:
• Wrong product delivered.
• To initiate a return, customers must report the issue via email to customersupport@sprayman.in or call at +91-7901911878 within 24 hours of receiving the product.
• Customer changes their mind (applicable only within 24 hours of delivery).

2. Conditions for Return:

• No returns are accepted after 24 hours of delivery.
• The product must be unused and in its original condition for a return to be processed.

Damaged Shipment:

1. Reporting Damage:

• In the case of a damaged shipment, customers must:
• Share a proper unboxing video without any editing.
• Only after inspection and approval, a claim or replacement will be provided, depending on the extent of the damage.

Refund Policy:

1. Cancellation Before Shipping:

• Refunds will be processed only if the order is canceled before shipping.
• No refund will be issued in any other case.

General Guidelines:

1. Initiating Returns:

• Customers are encouraged to contact customersupport@sprayman.in for return requests, providing necessary details and order information.

2. Processing Time:

• Please allow a reasonable processing time for returns and refunds, as inspections may be required.

3. Customer Responsibility:

• Customers are responsible for the proper and timely reporting of issues, providing required documentation (such as unboxing videos), and complying with the specified timelines.

4. Communication:

• All communication regarding returns and refunds should be directed to customersupport@sprayman.in, and customers are advised to use their registered email address for prompt assistance.

5. Final Decision:

• The final decision on returns, replacements, or refunds lies with www.sprayman.in and is subject to the adherence of the specified policies.

By making a purchase on www.sprayman.in, customers acknowledge and agree to abide by the terms and conditions outlined in this Return and Refund Policy. The policy is subject to change without prior notice, and customers are encouraged to review it periodically for any updates.

If you have any further inquiries or require clarification, please contact customersupport@sprayman.in.

Thank you for choosing Sprayman Power Products.